Velstrata LLC Privacy Policy

Effective Date: October 2025
Contact: info@velstrata.com

1. Introduction

Welcome to Velstrata LLC (“Velstrata,” “we,” “our,” or “us”).
We value your privacy and are committed to protecting your personal information.
This Privacy Policy explains what data we collect, how we use it, and your rights regarding that information.

By using our website or services, you agree to this policy. If you do not agree, please do not use our site or services.

2. Information We Collect

We collect information to help us provide and improve our services. This may include:

  • Personal Information: Your name, email address, phone number, and billing information.

  • Business Information: Details you share about your company, systems, or operations while working with us.

  • Technical Information: Anonymous data such as browser type, device, and site activity (via analytics tools).

  • Communication Data: Emails, forms, and any messages you send us through our contact channels.

We only collect information that is relevant to providing our services or improving your experience.

3. How We Use Your Information

We use your information to:

  • Provide and manage our services

  • Communicate with you about projects, updates, and billing

  • Improve our website and service offerings

  • Maintain internal records and compliance obligations

  • Protect against fraud or misuse of our services

We do not sell or trade your personal data, ever.

4. Data Retention & Deletion

We keep your information only as long as it’s needed to provide services or comply with legal obligations.
When your project or service is complete (or your account is closed), we securely delete all client-related data unless required by law to retain it (for example, for financial or audit records).

5. Confidentiality & Security

Your trust matters.
We maintain reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, alteration, or disclosure.
Only authorized Velstrata team members or contractors under confidentiality agreements can access your information for legitimate business purposes.

6. Third-Party Tools

Velstrata may use reputable third-party services — such as payment processors, analytics platforms, or communication tools — to support operations.
These services have their own privacy practices, which we encourage you to review.

We never share your private information with third parties except as necessary to perform our services or comply with the law.

7. Cookies & Analytics

Our website may use cookies or similar technologies to understand how visitors use our site and to improve functionality.
You can choose to disable cookies in your browser settings if you prefer.

8. Your Rights

Depending on your location, you may have rights to:

  • Access or request a copy of your data

  • Correct inaccurate or outdated information

  • Request deletion of your data

  • Withdraw consent for specific uses of your information

To make a request, email us at info@velstrata.com. We’ll respond within a reasonable time.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect new practices or legal requirements.
The “Effective Date” at the top will always show when it was last updated.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
📧 info@velstrata.com